iTSTL Blog

iTSTL has been serving the Missouri area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

A business email compromise attack is a phishing scam in which a scammer uses email to take possession of capital—either in the form of data or actual finances—from the organization they choose to target. Lately, these scams have been observed to focus on schools.

Let’s review the situation at hand and what is at stake.

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Here Are Nine Pieces of Information You Never Want to Send Via Email

Here Are Nine Pieces of Information You Never Want to Send Via Email

Email is undeniably a fantastic communication tool. However, there are certain things you should never share via email for safety reasons. Let’s explore what these are—because when it comes to security, it’s better to be safe than sorry.

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Spot Dangerous Phishing Links by Examining the URL

Spot Dangerous Phishing Links by Examining the URL

In this blog, we continuously try to caution individuals against clicking on suspicious links, but distinguishing between a genuine URL and a questionable one has become increasingly challenging. Malicious tactics have evolved, making it imperative for everyone to remain vigilant. These threats are pervasive, coming from various directions. This discussion will focus on a single punctuation mark that can help determine whether a link is genuinely safe or potentially perilous.

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A Few Strategies That Can Help Reduce Your Printing Costs

A Few Strategies That Can Help Reduce Your Printing Costs

Printing has been a major part of most businesses for a long time. It’s how ideas were shared for decades. The past couple, however, have seen the need for printed resources go way down, but that often doesn’t stop businesses from wasting useful capital on unnecessary printing. This month, we thought we’d give you three tips to help you reduce your printing costs, month after month.

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Three Ways to Prioritize Email Security for Your Business

Three Ways to Prioritize Email Security for Your Business

Email is complex, despite all appearances. It’s easy to overlook its complexities when you log into your account and it just works. However, you’ll need to ensure that your email is managed properly, as well as secured with protective measures for the underlying technology. Let’s go over some of the more effective methods you can use to keep your infrastructure secure from all types of threats, whether they are visible or hidden.

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Blank Emails Could Just Be a Different Type of Threat

Blank Emails Could Just Be a Different Type of Threat

Phishing attacks are the most common attack vector used by hackers, and while it helps to know what a phishing attack looks like, it’s also good to know what they don’t look like. The latest example of a phishing attack takes this to an extreme, utilizing blank messages to confuse recipients in a creative take on phishing attacks.

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Client-End Encryption for Gmail and Calendar is a Major Improvement

Client-End Encryption for Gmail and Calendar is a Major Improvement

Have you ever considered the importance of client-side encryption for your Gmail and your Calendar? If you implement it, you can create meetings and send or receive emails that have been encrypted before they are sent to Google’s servers. Organizations using Google Workspace Enterprise Plus, Education Standard, and Education Plus can expect this client-side encryption tool, but personal users will be left in the dust.

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Tip of the Week: Organize Gmail Contacts Into Groups

Tip of the Week: Organize Gmail Contacts Into Groups

Have you ever tried using an email group? You might find that it helps you stay organized and efficient. Instead of sending a copy of an email to each and every recipient, you can basically create a “forum” of sorts to make collaboration easier than ever. You can do this through the groups feature in Gmail.

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Tip of the Week: Translating a Gmail Message

Tip of the Week: Translating a Gmail Message

There are times when you might receive an email written in another language. Even if it’s unlikely, it helps to be able to translate a message for the rare time when you might receive one, particularly if your organization occasionally conducts business beyond your country’s borders. Let’s go over how you can use Gmail’s built-in translation functionality.

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Tip of the Week: Turning Off Focused Inbox

Tip of the Week: Turning Off Focused Inbox

For Microsoft Outlook users, you’ll notice that there is a feature called Focused Inbox which groups together all of the important messages you receive while placing all of the less important ones in the Other inbox. If you don’t like this feature and want to change it, we have just the tip for you.

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Four Standard Communication Tools Businesses Should Embrace

Four Standard Communication Tools Businesses Should Embrace

Depending on the software your business uses, you might find yourself either struggling to collaborate or reaping the rewards of doing so. When it comes to collaborative integrations, there are many innovative options on the market. Let’s examine some of the best options you have available to you.

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Is Hosted Email Right for Your Growing Business?

Is Hosted Email Right for Your Growing Business?

Email is a solution that your business uses just about every single day, and as one of your central methods of communication, you need to consider how it’s managed and maintained. Thankfully, modern businesses have more choices available to them than ever before, some of which are so hands-off and easy that they can completely change how a business views their email.

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Tip of the Week: The Best Practices of Adding People to Emails

Tip of the Week: The Best Practices of Adding People to Emails

Whenever you go to send an email, you might glance at the CC and BCC fields and wonder what they are used for, or perhaps you are an avid user of both. Well, let’s take a look at what CC and BCC are supposed to be used for and whether or not you actually use them for their intended purpose.

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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How Should Your Small Business Implement Cloud Solutions?

How Should Your Small Business Implement Cloud Solutions?

Whether you take advantage of it or not, the cloud is a major part of most businesses’ IT infrastructures—especially with the ongoing pandemic, which has kept many workers out of their offices and off of the in-house network. If your business is one of the few that has managed to stay afloat without the cloud, let’s change that. With a high-quality cloud solution, you can future-proof your business in ways you may not have considered.

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Tip of the Week: Rearranging Your Gmail Messages

Tip of the Week: Rearranging Your Gmail Messages

Email remains a popular tool in the business setting because of its undeniable usefulness in the office—but having said that, it can have its negative impacts on your productivity simply due to how much it can take to manage it appropriately. With so many messages that are crucial for you to keep track of coming through email, let’s go over a fancy trick to help you manage your messages in Gmail.

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Tip of the Week: Highlighting Certain Outlook Messages

Tip of the Week: Highlighting Certain Outlook Messages

While no email platform is immune to mismanagement, Microsoft Outlook can quickly become filled with outdated and redundant messages that detract from the communication that it is meant to provide. Fortunately, there is a bit of a hack that you can use in Outlook to help prioritize your most pressing messages. Let’s dive into it.

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Tip of the Week: Keep Track of Your Priority Gmails

Tip of the Week: Keep Track of Your Priority Gmails

Email is undeniably a useful tool, but it can be a real drag on productivity and a hindrance to manage. Then again, there are some messages that you absolutely need to keep track of as they contain sensitive information. Gmail makes keeping messages under your thumb simple.

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