iTSTL Blog

Technology drives today’s businesses; if you haven’t embraced modern technology, you’re missing out. So much of what used to make business frustrating can now be done conveniently through technology, including many old analog tasks. Today, we want to highlight some ways you can use technology to seriously upgrade your company’s operations.

Businesses rely on a ton of technology for their operations and, as such, rely on support to help keep these tools working effectively. We would know! We proudly provide our neighbors with the technical assistance they need to succeed. As we’ve done so, we’ve noticed that there are some support needs we frequently attend to. 

Let’s review some of them and why they are so vital for you to have assistance in managing, preferably, from us!

Smart speakers have been around for a while now, but let’s be real… have they actually changed the world? Not really. They’re great for blasting music, setting reminders, and answering random trivia questions, but beyond that? Meh.

We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier, it might be time to say goodbye. Here’s how to know when it's time to let go and upgrade.

Skype is dead; long live Microsoft Teams.

At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5.

Let’s review what this means and reflect on Skype's impact on modern technology.

We’ve made it to the point where humans need to prove they’re real people to access systems, and one of the most common ways to do this is through the use of CAPTCHA technology. Completely Automated Public Turing test(s) to tell Computers and Humans Apart (try saying that with your mouth full) are everywhere, yet computers still struggle to actually crack these tests, unlike other methods of security. Why are they so successful at detecting automated bots?

We live in a moment in time defined by connectivity, which also means we live in a time defined by unwanted correspondence. It’s never been easier to reach you by phone, email, and even social media—even when you don’t want to be reached. Today, we’re talking about how social media, in particular, presents opportunities for scammers to target you and your loved ones.

Cybersecurity is one of those things everyone in a workplace should know about, no matter their role. But here’s the problem—turns out, a lot of people don’t.

A recent survey in the UK found that about one in three adults flunked a cybersecurity test. And get this—the test was designed for 11-year-olds. Yikes.

Business is filled with situations that can easily be turned into problems if they are not met with a proper solution. In some cases, it’s as simple as changing a course of action, but some problems are deep-rooted and need to be addressed aggressively. Technology can often be a business’ saving grace in such instances.

Let’s review some really bad scenarios that could be catastrophic, unless the right IT is in place.

Security is one of those things that every business owner worries about—no matter how big or small your company is. But the good news? It doesn’t have to be overwhelming. In fact, there are three simple steps you can take right now to make your business more secure.

Have you ever wondered how you can binge-watch Netflix, jam to Spotify, and accidentally fall into a three-hour Instagram scroll without your phone melting down? Thank the cloud for that. These apps don’t hoard all their data on your device—they store it online, so everything runs smoothly. And guess what? Businesses are using it too, because honestly, why wouldn’t they? Let’s take a look at some of the top benefits of the cloud. 

What’s the plan if you ever lose your phone—or worse, some sneaky thief swipes it right out of your hands? Panic? Cry? Retrace your steps like a detective in a crime drama? Let’s be real—losing your phone is a nightmare. Not only are you cut off from memes, group chats, and your entire digital life, but your data, privacy, and security are also suddenly up for grabs. The usual solution? Wipe the device, cross your fingers, and hope for the best.

Much has been made about artificial intelligence and the quickening pace in which it is being used in all walks of life, but especially business. AI is shaping the world around us, many people don’t really understand how it works or how to use it effectively. That’s where AI literacy comes in. In today’s blog, we’ll define AI literacy and how it will affect your organization in the near future.

You’ve probably been told that multitasking is the ultimate skill. Employers love it, schools encourage it, and everyone seems to brag about how they can juggle ten things at once. But here’s the truth: multitasking doesn’t actually work. In fact, it makes you slower, more stressed, and less productive.

Working remotely has given employees flexibility and work-life balance, but it also presents businesses with unique challenges—for example, security. When your network is spread out over several different locations, like with the at-home office, the threat surface increases. Today, we want to cover three ways you can take the bite out of remote work security and make it more effective for all involved.

People leave their jobs for all types of reasons. Sometimes they move on to different opportunities, sometimes they retire, and sometimes, the change is initiated by you. Regardless of the reason for their departure, they’re gone, and you have some loose ends to tie up before you can begin the process of finding their replacement. Let’s look at five things you need to do immediately when someone leaves your organization.

Happy Valentine’s Day! While this holiday is all about love, it just so happens to fall smack in the middle of tax season in the United States. So, while you’re hoping to get a sweet message from that special someone, there’s a chance you might also receive a text or an email from the Internal Revenue Service… or is there?

As it turns out, you won’t… but that’s a fact that scammers are hoping you won’t know.

After the tragic events of September 11, 2001, terrorism became a topic everyone heard about daily. The "War on Terror" lasted over a decade, toppling governments and sending a clear message that terrorists would be hunted down relentlessly. While major terrorist attacks have happened since then, the battleground has shifted. Today, one of the biggest threats comes from cyberspace. Let's take a closer look at the rise of cyberterrorism.

Accessibility is a huge talking point in the world of IT. With modern technology solutions, accessible options are much easier to use and more inclusive, allowing workers to get their work done despite the circumstances. Today, we want to look at what the Windows operating system offers in terms of accessibility features.

In business, you generally know better than to make promises to your clients or customers. After all, what happens when you can’t keep them? Well, today, we want to highlight a couple of promises that managed IT can make—with confidence—for your business.