iTSTL Blog

iTSTL has been serving the Missouri area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

2021 is Poised to Hold Some Big IT Challenges to Overcome

2021 is Poised to Hold Some Big IT Challenges to Overcome

Considering that 2020 was… less than great for many businesses, it should come as no surprise that there will likely be difficulties that carry on for some time into 2021. Naturally, these difficulties will require some new ideas and fresh thinking to properly resolve, as well as an openness to adopting innovative technologies. Let’s look ahead to some of the IT challenges we anticipate that 2021 will hold for businesses.

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You Better Update Your Microsoft Password Today

You Better Update Your Microsoft Password Today

While we would strongly recommend that you update your passwords more than once a year, now is as good a time as any to do so. Reflecting on this, let’s go over how to fully lock down your Microsoft accounts.

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Hey You… Update Your Google Password, Right Now!

Hey You… Update Your Google Password, Right Now!

If you haven’t taken the time to go through and update your passwords lately, particularly the one protecting your Google account, you should do so… despite it undeniably being a pain. After all, Google serves various purposes and is attached to many accounts for most. Considering the number of data breaches and other cybersecurity issues this potentially contributes to, you will want to ensure your Google account is properly locked down.

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Lessons to Learn From Lego’s IT Development

Lessons to Learn From Lego’s IT Development

Businesses of all sizes have been able to successfully overcome operational challenges by rethinking and adapting the technology they utilize. Let’s consider a huge example and look at what The Lego Group (as in the building blocks) has done to address some of their technological challenges with improved solutions—as well as how your business can do the same.

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Tip of the Week: Essential Information Technology Practices

Tip of the Week: Essential Information Technology Practices

Information technology is a critical tool for many businesses today, which means \\it is crucial that your IT is compliant to a few key best practices. Let’s go over these practices so that you have a roadmap to ensure that your operations can remain secure and productive.

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Why Is It Super Important to Keep Your Software Updated?

Why Is It Super Important to Keep Your Software Updated?

Your business’ software is one of its critical assets, so it really can’t also host many risks to your security and business continuity. Therefore, keeping your software up-to-date and fully patched should be a priority. Let’s go over what patch management entails and why it is so important.

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How Not to Teach Your Team About Phishing, Courtesy of GoDaddy

How Not to Teach Your Team About Phishing, Courtesy of GoDaddy

GoDaddy—the domain registrar and web-hosting company once famed for its risqué advertisements—is facing some significant backlash for a much different reason. On December 14th, GoDaddy’s employees received an email that appeared to be from the company, promising a holiday bonus. However, while the email was from the company as it appeared to be, it was actually a phishing test that the hosting provider decided to run.

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Tip of the Week: Four Tips and Tricks Within the Google Play Store

Tip of the Week: Four Tips and Tricks Within the Google Play Store

The Google Play Store is the Android operating system’s primary source of applications and widgets and can do a lot more than many might first think. Let’s consider a few useful tools and tricks that are incorporated into the Play Store that you should keep in mind.

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Net Neutrality and the Digital Future

Net Neutrality and the Digital Future

In the United States, the political atmosphere in 2020 was extremely testy and one element that we typically keep our eyes on is the net neutrality rules that seem to change every few years or so. Today, we thought we’d revisit the issue and tell you what to expect over the first few months of the new administration. 

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What You Need to Know About the Massive Solarwinds Hack

What You Need to Know About the Massive Solarwinds Hack

2020 has been filled to the brim with adversity and just as we’ve mercifully arrived to the end, the largest and most brazen cyberespionage attack ever has been carried out. Today, we’ll tell you what we know about the attack, what problems it caused, and what we should learn from it going forward.

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Is 2021 the Year Your Business Embraces VoIP? (It Should Be)

Is 2021 the Year Your Business Embraces VoIP? (It Should Be)

Since its widespread adoption, the telephone has proved to be a hugely beneficial tool for businesses of all kinds… despite the considerable costs that it can incur. Fortunately for your business’ budget, however, there is a far more cost-effective means for you to enjoy the benefits of telephony: VoIP, short for Voice over Internet Protocol. Let’s go over some of the reasons why VoIP is just a better option for any business.

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Watch Out for Malicious Browser Extensions

Watch Out for Malicious Browser Extensions

Browser extensions are nifty little programs that can be implemented into your web browser itself, adding onto its capabilities and utility… at least, that’s the concept. Unfortunately, these programs also give cybercriminals a means of secretly launching an attack. The security firm Avast recently identified 28 such third-party extensions that have been installed—according to the download numbers, at least—by about three million people on Google Chrome and Microsoft Edge combined.

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Even Santa’s Workshop Can Benefit from Managed Services

Even Santa’s Workshop Can Benefit from Managed Services

While some places get to take the holiday season off to some extent, other establishments are at their busiest—and as such, don’t have time for any inefficiencies. Let’s meet an employee from such an establishment, located far up north, to learn about how any workplace might benefit operationally from managed IT services.

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Where MSP Services Come From

Where MSP Services Come From

For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an MSP came from, and end with what one like us can do for you.

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What Exactly Is a VPN?

What Exactly Is a VPN?

One of the major shifts we’ve seen in business in 2020 is the establishment of the remote workforce. Stay-at-home orders brought on by the COVID-19 pandemic made it necessary for businesses to find solutions on how to securely transfer information from what could be unprotected networks. The virtual private network is a solution to this problem. Today, we will describe what a VPN is, what its primary use is, and how secure it really is for secure file transmission. 

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How Managed Services Developed into What They Are

How Managed Services Developed into What They Are

When you see that we offer tech support, you almost certainly have an idea of what that means. However, upon hearing about our typical service delivery for the first time, many people are really surprised by how different our services—as a managed service provider—are. These differences are not an accident. Let’s go back in time a little while to explore how managed services came about, and what difference they could make for you.

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Tip of the Week: Making Use of Chrome Actions

Tip of the Week: Making Use of Chrome Actions

As the most common Internet browser, Google Chrome is in a position where they always need to be coming up with new draws to maintain their hold on the market. Their latest efforts may help them to do so. Let’s take a moment and examine what Chrome is implementing, and how you can use it to your advantage.

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Improving Your Backup Strategy Doesn’t Have to Hurt the Bottom Line

Improving Your Backup Strategy Doesn’t Have to Hurt the Bottom Line

If you are a regular visitor to our blog, you know just how important we think data backup is for any business that relies on data. If your business stores and creates data, you need to have a backup strategy in place. It’s that simple. Today, we want to discuss how to improve your data backup strategies with a BDR.

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Some of 2020’s Biggest Tech Flubs

Some of 2020’s Biggest Tech Flubs

It’s no secret that 2020 has been relatively tough on all of us, down to the technology that so many use and rely on each year. Now that we’re in the home stretch towards a hopefully better 2021, let’s look back at some of the technologies that didn’t deliver as promised and some of the other issues that we saw this year—some relatively harmless, and some decidedly not.

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Tip of the Week: 5 Ways to Improve Mobile Business Etiquette

Tip of the Week: 5 Ways to Improve Mobile Business Etiquette

Mobility is important to today’s workers and can be valuable to many different types of businesses; so much so that businesses demand that employees stay connected. Sometimes, especially when in public, this can become a social problem. Today, we will discuss mobile phone etiquette and five ways that you can improve yours. 

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iTSTL
10 Fenton PLZ Suite #1665
Fenton, Missouri 63026